Shipping policy
Aureven — Shipping Policy
Store: beautyaureven.store | Contact: aurevenllc@outlook.com
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Times
Because Aureven works with trusted manufacturing and fulfillment partners to bring you quality products at the best price, shipping times may vary by item:
- Standard Shipping (Domestic – US): 7–14 business days after processing
- Standard Shipping (International): 10–20 business days after processing
Delivery times are estimates and not guaranteed, as they can be affected by customs processing, carrier delays, or high-demand periods.
Shipping Rates
Shipping costs are calculated at checkout based on your order total and destination. [Insert specifics, e.g., "Free shipping on orders over $X" or flat-rate details.]
Order Tracking
Once your order ships, you'll receive a tracking number via email. Please allow 24–72 hours for tracking information to update after it's issued.
Customs, Duties & Taxes
For international orders, your country may charge import duties or taxes upon arrival. These charges are the responsibility of the customer and are not included in your order or shipping total. Aureven has no control over these fees and cannot predict their amount.
Multiple Packages
Orders containing multiple items may arrive in separate packages and at different times, as items may ship from different fulfillment locations.
Incorrect Shipping Addresses
Please double-check your shipping address at checkout. Aureven is not responsible for orders shipped to an address entered incorrectly by the customer. If you catch an error, contact us immediately at aurevenllc@outlook.com — we'll do our best to correct it before the order ships.
Lost, Delayed, or Damaged Packages
If your order hasn't arrived within the estimated delivery window, or arrives damaged, contact us at aurevenllc@outlook.com with your order number so we can investigate with the carrier and make it right.
Undeliverable / Returned Packages
If a package is returned to us as undeliverable due to an incorrect address or failed delivery attempts, we will contact you to arrange reshipment. Additional shipping charges may apply.
Contact
Questions about shipping? Reach us at aurevenllc@outlook.com.